Book Your Stay
Best Rate Guaranteed
Enquire Now

Terms & Conditions

  • On Board Policy : Check-In 2pm & Check-out 11am
  • Booking Policy : Minimum 50% Advance payment on Confirmation. Full Payment 4 weeks prior to the date of arrival (excluding peak season). Full Payment 6 weeks prior to the date of arrival on peak season.
  • Peak Season : 20th December 2016 to 10th January 2017
  • Cancellation Policy: Standard : Within 14 days of the arrival date – 100% of the value of the booking. Between 14 and 29 days prior to arrival  – 50% of the value of the booking. 30 days or more prior to arrival date – Full refund (less bank charges).
  • Cancellation Policy: Peak Season : Within 45 days of the arrival date – 100% of the value of the booking. 30-45 days -50% of the value of the booking, beyond 45 days prior to arrival date – Full refund (less bank charges).
  • Minimum Stay : 2 nights
  • Payment Policy : Payments should be made in cash/cheque to “The Stafford Tea Company (Pvt) Ltd” at the above address or as a Deposit / Wire Transfer to the Commercial Bank City Office Branch. Account Number-1525596101, Account Name-Hemas Estates Limited Swift Code:CCEYLKLX.
  • Terms & Conditions : All rates are nett